reported issues (inquiries via the ticketing system), such as requests
for account support or potentially abusive content Enforcing client's
Terms of Use by carefully monitoring reports of abuse on the site
Becoming and remaining knowledgeable about client’s products and
community standards Using market specific knowledge and insights to
find scalable solutions to improve the support of our community of
users Gathering, analysing, and utilising relevant data to develop
ways to improve the overall user experience Recognising trends and
patterns and escalating issues outside the company policy to the
global team Identifying inefficiencies in workflows and suggesting
solutions Skills & Competences: Requirements: Strong personal
resilience with the ability to operate in a pressured and fast paced
environment Strong interpersonal skills, verbal, and written
communication skills, and most importantly – empathy High adaptabil
We need : Dutch (Fluent)
We need : English (Good)
Type: Permanent
Payment: Contact us
Category: Languages
